Frequently Asked Questions
If you are unable to attend a workshop, notification is required 72 hours prior to class to receive class credit. If notification is less than 72 hours there will be no credit issued.
Workshops require a great deal of pre-planning, including ordering supplies and tools, booking staff, and commitments to instructors -- all based on the number of students who register.
In fairness to all of our customers we are unable to make exceptions to our policy, including for reasons of illness or travel. If you are unable to attend a workshop at the last minute, we suggest giving your spot to a friend!
Workshops may need to be cancelled due to low registration. We will send an email to notify you that this is a possibility. If a workshop has to be cancelled we will let you know at least 48 hours in advance and offer you a refund or class credit.
Merchandise purchased may be returned for a full refund within 15 days of purchase, if accompanied by the original receipt. Products and kits not in their original package, fabric or other merchandise that is sold after being cut, cannot be returned. Merchandise that has been altered in any way, gift cards, and other downloadable products cannot be returned.
If you would like to return and items you have purchased online, please email us at firstname.lastname@example.org within 15 days of your original purchase to initiate the process. We are unable to process returns after 15 days. You will be responsible for return shipping costs.
MiY Studio Craft Co, is located at 8106 Maple Ave SE, Snoqualmie, WA 98065. Parking is available near and around the neighborhood.
Light snacks and drinks are served at each workshop. You are welcome to bring a bagged lunch or snack. There are wonderful restaurants and coffee shops available in the lovely town of Snoqualmie.
Workshops are intended for students 14 years and older unless otherwise specified. If you would like to bring your child to a workshop please inquire. Many workshops would work for younger participants working next to an adult.